How to use mind and body language together

• When someone yells at you, keep calm, they will get angry at first and then feel ashamed, then feel more hurt than you did.
• Address the people you meet for the first time by their name, it will make them feel confident and friendly towards you.
• If you find it difficult to learn something, teach it to someone else, it will make you more attentive and help you learn it.
• If you want to ask a favor from a person with whom you are not very close, ask him a simple request first before asking him what you want, as people are more inclined to accept the request of people who accepted their request previously.

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• If you work in customer service, put a mirror behind you so that the customer sees himself, and you will be surprised at the effect on angry customers.
• If you are in a heated debate, avoid using the word “you” because it is an accusatory and offensive word and will not help bring the views closer.
• If you expect an attack from someone in a meeting, sit right next to them, this will reduce the severity of their attack on you.
• If you are shy and want to have a strong presence when you meet someone, try to show the color of his eyes, this will make you look directly into his eyes, this presents you in a strong way.

• Chew gum before doing things that make you nervous, such as addressing the public, as this removes the feeling of danger.
• If someone tries to evade your question or gives a short answer, keep staring in the eyes in silence. This will embarrass them and cause them to continue talking.
• If you want to know if someone wants you to engage in a dialogue with him, look at his feet. If his feet are facing you, this is evidence that he wants to talk to you, but if he is addressing you with his feet in another direction, this means that he wants to leave.