Ubudlelwano
Izinto ezinhlanu ezikwenza uhlakaniphe ngokomzwelo
Izinto ezinhlanu ezikwenza uhlakaniphe ngokomzwelo
Ukuzazi: ukuqaphela imizwa nemizwa yethu ngokwazi izinto esibuthaka nezinamandla
Ukuzithiba: ukulawula ukusabela kanye nokungathintwa imizwa engemihle, nendlela yokusebenzisana nayo futhi uyinciphise.
Ugqozi: Abantu abaphumelelayo banogqozi oluqhubekayo nsuku zonke
Amakhono okuxhumana nabantu: amakhono okuxhumana, indlela ehlukile yokwethula umyalezo, nezinhlobo ezahlukahlukene zobudlelwano
Ukuzwelana ngokomzwelo: ukuzwela abanye nokusiza abantu abasezimweni ezihlukahlukene zemizwa nokubanikeza izixazululo, okuhlanganisa ukwabelana ngenjabulo nemizwa.