"Ukulingisa ukuziphatha - ukukopisha izenzo zabanye ngokuzenzekelayo - kucatshangwa ukuthi kuyavumelana nezimo ngoba kubonisa isithakazelo kumphakathi, kwandisa ukuthandwa phakathi kwabantu, futhi kusiza ukuxhumana okushelelayo komphakathi," kusho umcwaningi uSolwazi Christy Ball, uprofesa wezengqondo eNyuvesi yaseWaterloo.

Ukusebenzelana okusha komphakathi

"Ngenxa yokuthi abantu abanamahloni bavame ukucasuka lapho behlangana nabantu abasha, ithimba labacwaningi belifuna ukuhlola ukuthi abantu abanamahloni abathinteki kangako yini kulokhu kuziphatha komphakathi okuguquguqukayo, kanye nezindlela ezingachaza lobu budlelwano," kwengeza uSolwazi Ball.

Abafundi abangu-150 abenza iziqu zabo babambe iqhaza kuseshini eqoshiwe ye-Zoom nomcwaningi, obuze uchungechunge lwemibuzo emihlanu esezingeni futhi wenza ukuziphatha okuhlelwe ngaphambilini ngenkathi kubuzwa umbuzo ngamunye. Ukuze kufihlwe injongo yangempela yocwaningo, ababambiqhaza batshelwe ukuthi kuhloswe ngalo ukuphenya ukuthi izici zobuntu zihlobana kanjani nemibono yezinkundla ze-inthanethi.

Ukugxila okuphezulu

Ababambiqhaza babe sebephothula ukuhlola ukunaka okugxile kubo, babika isivumelwano sabo noma ukungavumelani nezitatimende ezinjengokuthi “Bengigxile ekuphenduleni kwami ​​kwangaphakathi” kanye nokuthi “Bengigxile embonweni engangiwenza komunye umuntu.”

Ngemuva kokufaka ngekhodi izikhathi ze-Zoom, abacwaningi bathole ukuthi u-42% wabahlanganyeli walingisa umcwaningi okungenani kanye. Abahlanganyeli abanezinga eliphakeme lamahloni baphinde bavame ukubika izinga eliphezulu lokuzigxilisa phakathi neseshini, kanye nokuba mancane amathuba okuba babonise ukulingisa ukuziphatha.

Ukushaya kwenhliziyo okusheshayo

"Ucwaningo luthole ukuthi abafundi basekolishi abanamazinga aphezulu amahloni mancane amathuba okuthi balingise indlela yokuziphatha yalowo ohlolayo ngesikhathi bexhumana nabantu ku-inthanethi, okuchazwe amazinga aphezulu okuzibheka ngesikhathi bexoxa," kusho uSolwazi Ball etshela i-psyspot.

UProf. Ball wachaza ukuthi ukuhumusha lo mphumela “njengokubonisa ukuthi abantu abanamahloni bangase bagxilise ukunaka kwabo ngaphakathi phakathi nokusebenzelana okusha komphakathi (ngokwesibonelo, ukugxila ekushayeni kwenhliziyo kwabo okusheshayo), okungavimbela ukunaka okufanele kukhokhwe kumlingani womphakathi, kanye nemidlalo. ekugcineni indima ekunciphiseni amathuba okuthi bazohlanganyela ekulingiseni ukuziphatha.”

Ukusebenzisana okungajwayelekile

“Lolu cwaningo luhlole ubudlelwano phakathi kwamahloni, ukuzinaka kanye nokulingisa indlela umuntu aziphatha ngayo ngesikhathi kuhlangana abantu abangakujwayele,” kusho uSolwazi Ball. Isiqondiso sesikhathi esizayo esithakazelisayo ukuhlola ukuthi ingabe iphethini efanayo yemiphumela iyenziwa ngesikhathi sokusebenzelana nabanye obaziyo njengabangane noma umndeni. Njengoba abantu abanamahloni bevame ukucasuka, ikakhulukazi phakathi nokuxhumana okusha, kungenzeka ukuthi ukunaka kokuzigxilisa akukhuphuki phakathi nokusebenzelana okujwayelekile, okusho ukuthi ukulingisa ukuziphatha kungase kungathinteki kulo mongo.”

"Umphumela we-Chameleon"

USolwazi Ball wengeze ngokuthi “ukulingisa ukuziphatha kukalwa ngesikhathi senhlalo yomphakathi esebenzayo, uma kubhekwa ukuthi umhlanganyeli bekulindelekile futhi wacelwa ukuba aphendule imibuzo yomcwaningi,” echaza ukuthi ithimba labacwaningi bacabanga ukuthi “ezimweni zenhlalo ezingenzi lutho lapho umuntu angadlala khona. indima yokubuka, kungase kube Amahloni ahlotshaniswa nokulingisa okwengeziwe kokuziphatha njengendlela yokuhlanganisa nendawo yenhlalo nokugwema ukugqama, nabanye abacwaningi bangaphambili bebhekisela emsebenzini wokuhlanganisa ukulingisa ukuziphatha "njengomphumela we-chameleon".